Pay rent
Pay online by free ACH.
Residents / Tenant Resources
Everything you need as a Stalwart resident.
Pay rent, request repairs, find your documents and prepare for the seasons, all in one place for Kansas City renters.
01 / Your resident portal
One login for everything.
Your portal is the center of your tenancy. Log in any time from your phone or computer.
Payment history
Review past payments and your balance.
Maintenance
Submit requests with photos and a priority.
Documents and messaging
Find your leasing documents and communicate with management staff.
02 / Paying rent
Pay online for free, or in cash.
Rent is due on the 1st with a grace period through the 4th, and it must be physically received by then. See the leasing policy for the full timeline.
- Online ACH through the portalFree
- Cash at CVSAvailable
- Cash at 7-ElevenAvailable
- Cash at Casey’sAvailable
03 / Reaching us
Email first. Always a number for emergencies.
Email is our preferred way to communicate because it keeps a written record: leasing@stalwartmgmt.com. For after-hours emergencies, call 913-229-9040. A live operator reaches a management team member 24/7.
Move-in tips
- Document condition. Photograph each room on day one and report issues promptly.
- Set up utilities. Arrange accounts in your name before your move-in date.
- Add renter’s insurance. Required, with Stalwart Management LLC listed as “additional interest.”
- Log in to the portal. Save your documents and set up rent payments.
Move-in ready
04 / Moving out
Your move-out checklist.
Follow your lease’s notice terms, then work through this list to put your deposit in the best position.
- 01
Clean thoroughly
Kitchen, bathrooms, floors, appliances and closets. Remove all belongings and trash.
- 02
Return all keys
Return every key, remote and access device as your lease directs.
- 03
Give a forwarding address
We need it to send your deposit disposition and any final notices.
- 04
Deposit return
In Kansas, K.S.A. 58-2550 requires the balance within 14 days after the amount owed is determined, and no later than 30 days after the tenancy ends, you return possession and you request the deposit. Deductions must be itemized in writing. In Missouri, RSMo 535.300 requires the deposit or an itemized list of damages within 30 days after the tenancy ends, and you have the right to attend the move-out inspection. Your lease and state law control.
05 / Seasonal care
Kansas City weather, handled.
Our winters are cold and our summers are humid, so a few habits protect your home and your budget.
Furnace filters
Check filters monthly in heating season and replace them when dirty. Clean filters keep air moving and help prevent breakdowns.
Freezing pipes
In deep freezes, keep the heat on, open cabinet doors under sinks, disconnect garden hoses and report any no-water situation right away.
Smoke detectors
Test them monthly and report beeping or failed units through the portal. Never remove batteries or disable an alarm.
Renter’s insurance
A general liability policy listing Stalwart Management LLC as “additional interest” is part of the move-in process. Your landlord’s policy doesn’t cover your belongings, so consider personal property coverage. See the application process.
Know your tenant rights
Kansas and Missouri laws differ. These outside resources explain them in plain language.
This page is general information, not legal advice. For help with a specific situation, contact a legal aid office or a licensed attorney.
Move-out cleaning checklist
- Kitchen. Wipe cabinets inside and out, clean the oven, stovetop and refrigerator, and empty the freezer.
- Bathrooms. Scrub the tub, shower, toilet and sink, and wipe mirrors.
- Floors. Vacuum carpets and mop hard floors in every room.
- Walls and windows. Remove nails and wipe marks, and clean window tracks and sills.
- Closets and storage. Empty everything, including the garage, attic and shed if included.
- Yard. Remove trash and pet waste, and take your belongings out of the yard.
Pets: pet terms are set per property by the owner, so check your lease for pet-related move-out items.
Looking for a different home? Browse current rentals or read about our Fair Housing commitment.
06 / Resident FAQ
Quick answers.
How do I pay rent without a bank account?
You can pay cash at local CVS, 7-Eleven and Casey’s stores. Remember that grace period payments must be physically received by the 4th.
Is there a fee to pay rent online?
No. ACH payments through the portal are free.
Do I need renter’s insurance?
Yes. Stalwart requires a general liability policy that lists Stalwart Management LLC as “additional interest.” Many renters also add personal property coverage for their belongings.
How do I get my security deposit back?
Clean the home, return the keys and give us a forwarding address. The landlord then follows the state timeline: K.S.A. 58-2550 in Kansas and RSMo 535.300 in Missouri.
What should I do if a pipe freezes?
If water is flowing where it should not, shut off the water if you can do so safely and call 913-229-9040 right away. For a frozen pipe with no leak, report it through the portal or by phone.
Who do I call after hours?
Call 913-229-9040 for emergencies. A live operator contacts a management team member. For non-urgent issues, use the portal or email.
