Fully hands-off
We handle routine decisions and keep you informed through your statements and portal. You hear from us when something truly needs your approval.
Owners / Resources
Everything an owner needs to know, in one place.
From your first month to year-end taxes, here is what working with Stalwart looks like, plus a checklist for getting your rental onboarded or switching from another manager.
01 / What to expect
Your first month, every month and every year.
Owning a rental should be predictable. This is the rhythm of full-service residential property management with us.
Month one
Onboard and launch
We collect your documents, confirm keys, utilities and HOA details, and complete a condition review. If the home is vacant, we price it, photograph it and market it, then screen applicants and sign a digital lease.
Every month
Collect, coordinate, report
Rent is collected online and deposited directly to your account. Repairs are coordinated with documented work orders, and you receive an income and expense summary.
Every year
Inspect, renew, file
Semi-annual inspections are included, with exterior photos each quarter. Lease renewals carry no fee from us, and year-end 1099s arrive ready for your tax preparer.
02 / Owner portal
Your property file, always open.
Your owner portal is part of an integrated system that ties accounting, screening, reporting and payments together. Nothing lives in a filing cabinet.
- Leases and tenant documents
- Move-in and move-out reports
- Management agreement
- Inspection reports and photos
- Maintenance invoices and work orders
- Statements and income reporting
Cloud-based records
03 / Involvement levels
You decide how close you stay.
Some owners want a monthly statement and nothing else. Others want a say on every decision. Every issue is documented either way.
Collaborative
Review estimates, tenant applications or lease terms before we proceed. Agree on the decisions you want to weigh in on, and we handle the rest.
Fully hands-on
Be part of every decision, from approving the rent price to reviewing applicants. We provide the documentation and execution.
04 / Onboarding checklist
What we ask for up front.
Have these ready and launch goes faster. Missing something? We will help you track it down.
- 01
Documents
Signed management agreement, any current lease and tenant contact details, prior inspection reports, and records of recent major repairs or warranties.
- 02
Keys and access
All sets of keys, garage openers, gate codes and lockbox details. We document what we receive.
- 03
Utilities
Which utilities stay in your name between residents, and account numbers for the ones we should transfer or monitor.
- 04
HOA information
Association contact, rules, dues, and any rental restrictions or registration requirements.
- 05
Insurance
A current landlord (dwelling) policy for the property. Residents carry their own renter’s insurance, which is separate from your policy.
- 06
Payment details
Where rent proceeds should be deposited, plus tax information for year-end reporting.
05 / Switching managers
Changing property managers is simpler than it sounds.
If your current manager is slow, opaque or expensive, you can usually move without disrupting your resident.
- Read your current agreement. Look for the termination notice, any fees and how the deposit transfers.
- Ask for a proposal. Request a free rental analysis, and we will put our fees in writing.
- Send written notice. Give your current manager notice exactly as the agreement requires.
- Request your records. Lease, tenant file, deposit ledger, keys and vendor contacts.
- Transition the resident. We introduce ourselves, update payment instructions and complete a condition review.
With us, you can cancel after 90 days without penalty, so you are never locked in again.
Smooth handoff
06 / Owner guides
All articles
Read before you decide.
Pricing
Property management fees in Kansas City
How to compare fee structures and spot the line items that add up.
Read article
Maintenance
Rental turnover make-ready checklist
What to do between residents to protect the asset and shorten vacancy.
Read article
Screening
Tenant screening checklist
The checks that matter and how to apply them fairly to every applicant.
Read article
06b / Tax season
Year-end shouldn’t be a scramble.
Because accounting, payments and reporting run on one platform, your monthly income and expense summaries add up to a clean year. We issue your 1099 at year-end, and an on-staff business accountant stands behind the books. Share the statements with your own tax preparer for deductions specific to your situation.
How and when do I get paid?
Rent is deposited directly to your account, and you receive a monthly income and expense summary. Your portal holds the supporting invoices and documents.
Who pays for repairs?
Repair costs are billed to the property as normal operating expenses. We charge no extra fee to coordinate resident-requested repairs, and our long-term vendor relationships help keep pricing below market, with savings passed to you.
Do I need my own insurance?
Yes. Owners should carry a landlord policy on the property. Residents are required to carry renter’s insurance with general liability and list Stalwart Management LLC as an additional interest.
What happens if my resident stops paying?
We follow a written timeline: a follow-up on day 6, a pay-or-quit notice on day 10 if there is no response, and referral to attorneys for judgment if the notice expires. See eviction services.
Can I use my own lease or manage after move-in?
Yes. With tenant placement you can use your own lease and self-manage after move-in, without a monthly management commission.
