Lenexa, KS · Serving Greater Kansas CityEqual Housing Opportunity
KS & MO
Service / Rent Collection

Rent on time. Every month.

Rent collection services in Kansas City built on easy payment options for residents, direct deposit for owners and a written timeline when rent is late.

$0 payment feesDue on the 1stACH or cash
01 / Overview

Predictable income starts with a clear rent policy.

Rent collection is the part of ownership that most affects cash flow, and the part where soft policies cost the most. Our approach is simple: make it easy to pay, make the rules clear and follow the timeline every time.

Stalwart uses integrated software for payment processing, accounting, and owner and tenant portals, so every payment is recorded and visible. Rent is deposited directly into the owner’s account, and there are no transaction fees for making or receiving payments.

Rent collection is included in our full property management, alongside financial reporting that shows what came in and what went out.

Resident paying rent through a mobile app on a smartphone Free ACH · Cash options
02 / Paying rent

Easy for residents, clear for owners.

When paying is simple, rent arrives on time more often.

Free online ACH

Residents pay through the portal by ACH at no cost. Log in or pay from the resident portal.

Cash at local stores

Residents without a bank account or who prefer cash can pay at local CVS, 7-Eleven and Casey’s stores.

Direct deposit to owners

Collected rent is deposited straight into the owner’s account, with a monthly income and expense summary.

03 / The calendar

When rent is late, the clock is already running.

Rent is due on the 1st. The grace period runs through the 4th, and payment must be physically received by then. A postmark does not count. After that, our written delinquency timeline applies.

1st

Rent due

Payment is due. Residents can use ACH or cash at participating stores.

Through the 4th

Grace period

Rent must be physically received by the end of the 4th.

Day 6

Follow-up

We contact the resident to arrange payment.

Day 10

Pay-or-quit notice

If there is no response, a pay-or-quit notice is issued.

After notice

Attorney, writ, Sheriff

The file goes to attorneys for judgment, then the court’s writ (restitution in Kansas, execution in Missouri), then Sheriff enforcement.

What owners get from our rent collection

Owners see a clean record of every payment in the owner portal, along with leases, inspections and maintenance invoices stored in the cloud. At month’s end you receive an income and expense summary, and at year’s end a 1099 for your taxes. There are no fees to send or receive payments, so what residents pay is what you receive, less your management commission.

  • Direct deposit. Rent goes to the account you choose.
  • Monthly summaries. Income and expenses in one statement.
  • Year-end 1099s. Included.
  • Documented issues. Every late payment and conversation is recorded.

Why the 4th matters

The grace period keeps the policy fair while holding a firm line. Because payment must be physically received, residents are encouraged to pay early rather than mail a check on the 4th. Electronic payments clear faster and leave a time-stamped record, which is why we steer residents toward ACH. Review the full terms in our leasing policy.

Kansas and Missouri differences

Late-rent notices and eviction procedures differ between Kansas and Missouri, including notice periods and court steps. Our team is licensed in both states and works with attorneys who handle the local process. A summary of the differences is in our KS vs. MO landlord law guide. This is general information, not legal advice.

Avoiding delinquency in the first place

The best collection strategy is a good resident. Applicants must show gross monthly income of at least three times rent and are checked against written criteria. See tenant screening for the full list. Strong screening plus easy payment options leaves fewer files in the Day 6 category.

Owner questions we hear about collections

Will I know when a resident is late?

Yes. Payment activity is recorded in the integrated accounting and portal software, and every delinquency step is documented. Owners who choose a hands-on level of involvement can follow each stage as it happens; owners who prefer hands-off simply see the result in their monthly summary.

Should a resident wait for the Day 6 call?

No. Residents who expect to be short are encouraged to contact us before the grace period ends, because the timeline continues to run and a conversation early is always easier than a notice later.

Who covers the cost of a collections case?

Attorney involvement is the final stage of the timeline. Ask for your custom proposal so the fees that apply to your property are in writing before you sign.

When a resident cannot pay

Day 6 is a conversation, not a threat. We want to know whether the issue is a timing problem or something larger. If a resident arranges payment, we document the plan. If they do not respond, the process moves on. Throughout, every contact is documented, which matters if a case reaches a judge. Residents who need help can find outside resources on our tenant resources page.

04 / Questions

Rent collection FAQ.

Need help with a payment? Call 913-229-9040.

When is rent due?

Rent is due on the 1st of the month. The grace period runs through the 4th, and payment must be physically received by then; a postmark does not count.

Do residents pay a fee to pay rent online?

No. Online ACH payments are free. Stalwart charges no transaction fees for making or receiving payments.

Can residents pay in cash?

Yes, at local CVS, 7-Eleven and Casey’s stores.

How do owners receive rent?

Rent is deposited directly into the owner’s account. Owners also receive a monthly income and expense summary and year-end 1099s.

What happens if rent is late?

On Day 6 we follow up to arrange payment. On Day 10, with no response, a pay-or-quit notice is sent. After the notice expires, the file goes to attorneys for judgment, then the court’s writ, and the Sheriff enforces it.

Does Stalwart handle evictions?

Delinquent files that reach the final stage are handled through attorneys. See our eviction services page for the process.

Steady income

Let rent arrive without chasing it.

Request a free analysis and see how Stalwart handles collections.

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